Returns & Refunds Policy

Product Returns

Change of Mind
If you change your mind, returns are accepted for a full refund if the product is returned within fourteen (14) days from the day of receipt.
To return products, contact us:

Return Procedure
Provide your order number and an explanation of why you want to return it, including any proof images. The product must be in its original, unopened packaging and in perfect condition.

Replacement & Credit
Within 14 Days:

  • A full refund via the original payment method (excluding delivery costs).
  • A full refund as store credit for future purchases, valid for six (6) months (excluding delivery costs).

After 14 Days:

  • Store credit for future purchases, valid for six (6) months (excluding delivery costs).

Exclusions
Products cannot be returned after thirty (30) days except for defective items with a longer warranty period.

Return of Incorrect/Defective Products
Incorrect products refer to items received with a different color, size, or quantity than ordered. Defective products refer to items received in a defective state according to the law. You have the right to return incorrect or defective products within thirty (30) days of receipt for a full refund.

Procedure for Returning Incorrect/Defective Products
Provide your order number and an explanation of why you want to return it, including any proof images. The product must be in its original packaging and in perfect condition.

Replacement & Credit for Incorrect/Defective Products
Within 30 Days:

  • A full refund including delivery costs via the original payment method.
  • Store credit for future purchases, valid for six (6) months.
  • Replacement of the returned product with a new one.

Returns are not accepted after thirty (30) days except for defective products with a longer warranty period.